CUSTOMER CONSULTATION

Module functions in single-channel configuration only.

Module does not function in single-channel configuration.

Module is incompatible with existing memory modules.

System fails to boot after installing the SP memory module.

System boots up, but the SP memory module is not detected.

System experiences a blue screen error after installing the memory module.

Memory functions in other systems but not in a specific computer.

Defective Out of Box (DOA). Module is non-functional upon receipt.

Module worked previously but has suddenly stopped functioning.

Module functions erratically. (Please provide details about the specific issues.)

Module performance does not meet advertised specifications. (Please provide details about the usage scenario and testing methodology.)

Module experiences compatibility problems. (Please provide detailed information.)

Module triggers error messages. (Please provide a screenshot or detailed description of the error message.)

Other. (Please specify the issue.) :

Data on the card is lost or corrupted.

Card is write-protected, preventing data from being written.

Card works in some devices but not others.

Write speed is significantly lower than expected: MB/s

Read speed is significantly lower than expected: MB/s

Usable capacity is less than the advertised capacity: GB

Card is not recognized by specific devices.

Defective Out of Box (DOA). Card is non-functional upon receipt.

Card worked previously but has suddenly stopped functioning.

Card functions erratically. (Please provide details about the specific issues.)

Card performance does not meet advertised specifications (please provide details about the usage scenario and testing methodology).

The card triggers error messages. (please provide a screenshot or detailed description of the error message).

Other. (Please specify the issue.) :

Data on the drive is lost or corrupted.

The drive is write-protected, preventing data modification.

The drive functions in some devices but not others.

Write speed is significantly lower than expected: MB/s

Read speed is significantly lower than expected: MB/s

Usable storage capacity is less than the advertised capacity: GB

The drive is not recognized by specific devices.

Defective Out of Box (DOA). The drive is non-functional upon receipt.

The drive worked previously but has suddenly stopped functioning.

The drive functions erratically. (please provide details about the specific issues).

Drive performance does not meet advertised specifications. (please provide details about the usage scenario and testing methodology).

The drive triggers error messages. (please provide a screenshot or detailed description of the error message).

The drive has compatibility problems with specific software applications.

Other. (Please specify the issue.) :

Data on the drive is lost or corrupted.

The drive is write-protected, preventing data modification.

The drive functions in some devices but not others.

Write speed is significantly lower than expected: MB/s

Read speed is significantly lower than expected: MB/s

Usable storage capacity is less than the advertised capacity: GB

The drive is not recognized by specific devices.

Defective Out of Box (DOA). The drive is non-functional upon receipt.

The drive worked previously but has suddenly stopped functioning.

The drive functions erratically. (please provide details about the specific issues).

Drive performance does not meet advertised specifications. (please provide details about the usage scenario and testing methodology).

The drive triggers error messages. (please provide a screenshot or detailed description of the error message).

The drive has compatibility problems with specific software applications.

Other. (Please specify the issue.) :

Data on the drive is lost or corrupted.

The drive is write-protected, preventing data modification.

The drive functions in some devices but not others.

Write speed is significantly lower than expected: MB/s

Read speed is significantly lower than expected: MB/s

Usable storage capacity is less than the advertised capacity: GB

The drive is not recognized by specific devices.

Unable to install the operating system. (system fails to boot).

System instability after installing the SSD. (please provide details about the specific issues).

Defective Out of Box (DOA). Drive is non-functional upon receipt.

Drive worked previously but has suddenly stopped functioning.

The drive worked previously but has suddenly stopped functioning.

The drive functions erratically. (please provide details about the specific issues).

Drive performance does not meet advertised specifications. (please provide details about the usage scenario and testing methodology).

The drive triggers error messages. (please provide a screenshot or detailed description of the error message).

The drive has compatibility problems with specific software applications.

Other. (Please specify the issue.) :

Data on the drive is lost or corrupted.

The drive is write-protected, preventing data modification.

The drive functions in some devices but not others.

Write speed is significantly lower than expected: MB/s

Read speed is significantly lower than expected: MB/s

Usable storage capacity is less than the advertised capacity: GB

The drive is not recognized by specific devices.

Defective Out of Box (DOA). The drive is non-functional upon receipt.

The drive worked previously but has suddenly stopped functioning.

The drive functions erratically. (please provide details about the specific issues).

Drive performance does not meet advertised specifications. (please provide details about the usage scenario and testing methodology).

The drive triggers error messages. (please provide a screenshot or detailed description of the error message).

The drive has compatibility problems with specific software applications.

Other. (Please specify the issue.) :

DOA (Dead on Arrival). The power bank is non-functional out of the box.

The power bank was functioning normally but has suddenly stopped working.

The power bank experiences performance inconsistencies. (please elaborate on the specific issues).

The power bank does not meet the advertised performance specifications. (please provide details about the usage scenario and testing methodology).

The power bank displays error messages. (please provide a screenshot or a detailed description of the error message).

Other. (Please specify the issue.) :

DOA (Dead on Arrival). The accessory is non-functional out of the box.

The accessory was functioning normally but has suddenly stopped working.

The accessory experiences performance inconsistencies (please elaborate on the specific issues).

The accessory does not meet the advertised performance specifications (please provide details about the usage scenario and testing methodology).

Other. (Please specify the issue.) :

Customer Inquiry Service
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Dear Customer,

For any technical or product questions, please refer to our FAQs, Software Downloads, or Compatibility Search for basic troubleshooting. If you still have any further questions, please fill out the form below and we will try to help you as soon as possible. Thank you!

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